Privacy Policy for Piper’s Pines

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Privacy Policy for Piper’s Pines Camp

January 2025

Piper’s Pines Camping Ground (“we,” “our,” or “us”) respects your privacy and is committed to complying with the Privacy Act 1988 and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our camping ground, website, or interact with us in Australia.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, email address, phone number, payment details, and information provided when making bookings or inquiries.

• Photographs or Videos: Images or videos taken on-site for safety, promotional, or operational purposes (with consent where required).

We will only collect sensitive information with your explicit consent, unless otherwise permitted by law.

2. How We Use Your Information

We collect and use your personal information to:

• Facilitate bookings, payments, and provide our services.

• Communicate with you, including responding to inquiries and sending confirmations.

• Comply with legal obligations, including maintaining visitor records.

• Improve our services and tailor your experience.

• Provide marketing materials and updates (with your consent).

We will not use your personal information for any purpose other than those described above unless required by law or with your consent.

3. Disclosure of Your Information

We may disclose your personal information to:

• Service Providers: Third-party providers for payment processing, IT support, or marketing.

• Government or Legal Authorities: If required by Australian law or to protect the rights and safety of our property, staff, and guests.

• Professional Advisors: Such as legal, financial, or compliance consultants.

We will not sell or rent your personal information under any circumstances.

4. International Data Transfers

While we aim to store and process data within Australia, some of our service providers may store data overseas. We ensure that any international data transfers comply with the Privacy Act 1988 and relevant privacy laws.

5. Your Rights Under Australian Privacy Laws

You have the right to:

• Request access to your personal information.

• Request corrections to any inaccuracies in your personal information.

• Lodge a complaint if you believe we have breached the Australian Privacy Principles.

To exercise these rights or raise concerns, please contact us at [Insert Contact Information].

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes secure payment processing systems and restricted access to personal data.

7. Cookies and Website Analytics

Our website uses cookies and third-party analytics tools to enhance your experience. Cookies collect non-personal data such as browsing activity and preferences. You can manage cookies through your browser settings.

8. Children’s Privacy

Piper’s Pines does not knowingly collect personal information from children under 13 years of age without parental or guardian consent.

9. Updates to This Privacy Policy

We may update this policy to reflect changes in our practices or Australian legal requirements. Any updates will be posted on our website, and the revised policy will apply from the effective date.

10. Contact Us

For questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, contact us:

• Piper’s Pines 

• Berrima NSW 2577

• info@piperspines.com.au

• 0401 828 504